Privacy Policy

Your trust matters to me. I’m committed to protecting your personal data and treating it with the utmost care.

This privacy policy explains what personal information I collect, how I use it, and your rights. By using this website, you agree to the terms outlined here.

My Wellness Connected – by Helen Cooper

This website is operated by Helen Cooper of MyWellnessConnected. Helen provides holistic therapies, Bowen Therapy training, and wellness retreats based in the UK.

Website: www.mywellnessconnected.com
Email: helencooper@mywellnessconnected.com

What Personal Data We Collect and Why

We only collect the information we need to provide our services, respond to enquiries, or improve the website experience.

We may collect:

• Contact details (like your name and email address) when you use our contact forms or sign up to our newsletter.

• Booking details when you schedule an appointment or register for a course using our booking system.

• Website usage data through cookies or analytics tools (such as Google Analytics), which help us understand how the site is used and how we can improve it.

• Health or treatment information (only if provided voluntarily during a session or via a secure intake form).

Cookies and Analytics

Our website uses cookies — small text files stored on your device — to improve your browsing experience. These cookies may:

• Remember your preferences

• Help us understand website traffic

• Enable embedded features like videos or maps

You can control cookies through your browser settings at any time.

How Your Data is Used

We use your information to:

• Respond to your enquiries

• Process bookings and course registrations

• Send occasional email newsletters (only if you’ve opted in)

• Improve the performance and content of this website

We will never sell, rent or share your data with third parties for marketing purposes.

How Long Your Data Will Be Kept For

We keep personal data only for as long as necessary:

• Contact form enquiries are stored for up to 12 months

• Client records (where applicable) are retained in accordance with professional guidelines and insurance requirements

• Newsletter sign-ups remain active until you unsubscribe

Your Rights

You have the right to:

• Access the data we hold about you

• Ask us to correct or delete your information

• Withdraw consent or unsubscribe at any time

• Lodge a complaint with the UK Information Commissioner’s Office (ICO) if you believe your data is being misused

To make a request, please email helencooper@mywellnessconnected.com

Embedded Content and Third Parties

Articles or pages on this site may include embedded content (e.g. YouTube videos, Google Maps, booking forms). These third-party services may collect data about your interaction, especially if you’re logged into their platforms.

Data Security

We take appropriate technical and organisational measures to protect your data. However, please remember that no internet transmission is 100% secure. If you have any concerns, don’t hesitate to get in touch.

Changes to This Policy

We may update this policy from time to time. The latest version will always be posted here with a clear “last updated” date.

Last updated: 17th October 2025